Terms&Conditions

Casa In Italia GmbH acts as authorized agency of the owner and the Booking Conditions are part of your contract with the owner:

This vacation rental contract is a legal agreement between the owner (also referred to as the “Homeowners” and “Owner” and “Landlord” and “Property Manger”) and the Renters (also referred to as “Tenants” and “Guests”).
                    
The deposit of 30% of the rental total to be received by Casa In Italia GmbH to confirm the booking. Once the deposit is received the calendar will be blocked. The remainder, including damage deposit of 1500 euros, is due 8 weeks prior to arrival unless remainder is to be paid in cash on arrival. The rental rate is based on total occupancy of 12 guests. An additional two guests can be accommodated in single beds (one a folding bed chair) which can be located in the junior suite.
Cleaning & Linen Service Policy:
a) The villa is provided with pillows, linens, blankets, towels, kitchen towels, hand towels & wash cloths. A cleaning service to clean the house and linens on your departure, as well as for one hour each day, is included on your invoice. The home is provided with a starter set of toilet paper & paper towels, dishwashing liquids, shower products etc. Extra cleaning can be provided at 15 euros/hour. Please let us know in advance.

b) Guests are responsible for debris, rubbish and discards, as per Italian law, to be sorted into paper, plastic,  glass and tin cans, and undifferentiated rubbish. Rubbish bins under the kitchen sink should be placed in bins and transferred to the large trash cans outside the kitchen window. Small bins inside, labelled for each type of rubbish, and larger ones outside, also labelled, are provided. Failure to do this will result in an additional cleaning fee paid to someone to sort the rubbish into its respective bins. Soiled dishes and cooking utensils should be washed by guests before departure.                  

Rental Agreement: We, the Renters (also referred to as “Tenants” and “Guests”) agree to the following:
1) PAYMENT DUE - 30% of payment due to be paid upon booking. Remainder in cash on arrival or bank transfer at least 8 weeks before arrival, as agreed with owner upon booking. Damage deposit due 1 week prior to arrival by bank transfer.               
2) COVID CANCELATION POLICY: IF GUESTS ARE UNABLE TO ARRIVE DUE TO COVID RELATED TRAVEL RESTRICTIONS, 90% OF RENTAL FEE WILL BE REFUNDED. For cancellation due to any other reason, within 30 days of check in, deposit funds will not be refunded. Renter may mitigate this potential loss by purchasing Travel Insurance or Cancel for Any Reason insurance offered by a third party provider.            
3) HURRICANES & TROPICAL STORMS - There are no refunds for hurricanes, tropical storms or weather conditions, even if a mandatory evacuation is ordered (optional travel insurance is offered for Renters protection or Renter may obtain through a third party. Renter assumes this risk).               
4) CONDITION OF PROPERTY: Owners have, to the best of their ability, given an accurate description of the property and its condition. Guest understands that it is considered as reserved "sight unseen". Our cleaning staff will have cleaned it before your occupancy. All electrical, plumbing and appliances should be in working order. The failures of operation of certain extra amenities, such as TVs, cable, games, or the Internet and WiFi service are not a basis for any refund. Owner will make every effort to have these items repaired but does not guarantee that they will be repaired during Guests occupancy. When you arrive, if you find that the house has not been cleaned to normal standards please notify the Owner immediately. We will do our best to have tradesmen attend to the problems but may not be able to fix everything over holidays and weekends. Under no circumstances will any of the rental money be refunded or returned because of the condition of the house. The Guest agrees to hold the Owner harmless from any liability for the condition of the house.               
5) ENTRY OF PREMISES: Guests must show an antigen test or green pass or vaccination certificate before entering premises. For inventory and maintenance purposes a property management employee of the Owner may need to enter the premises. In any emergency, Owner or Owner’s servicing agents may enter the premises at any time without permission of Guest for the purposes of making repairs to alleviate such emergency. If Guest abandons or vacates premises, Owner may, at his option, terminate this agreement, re-enter the premises and remove all Guest's property.       
6) ACCIDENTAL DAMAGE INSURANCE - Renters will be responsible for any and all damage to the home or property caused by Renters, whether accidental or due to Renters negligence. Renters understand that Renters are responsible for damage.
7) ASSUMPTION OF RISK: No lifeguard will be on duty. Accordingly, persons using the pool do so at their own risk and the owner assume no responsibility for accident or injury. No one should swim alone. Renters will hold the Owners harmless from any and all bodily injury and/or property damage incurred on the property arising out of Renters' negligent acts or omissions. See disclaimer below.
8) CHILD PROOFING: Guest understands that no special efforts have been made to “childproof” the villa, and accept the risk or harm to any children we allow on the property. These risks are not limited to, but include access to the pool, adjacent street, cleaning supplies in the house and plants in the house, patio and on the street, that might be poisonous if ingested.       
9) FURNITURE: All furniture must be returned to its original location on Guest's departure or an additional charge will be made.   
10) MISSING ITEMS - Renters will be charged for any missing items reasonably attributable to Renters and not returned after notification. The cleaning service performs an inventory/survey of the property after Guests depart and notifies the Owner of any missing items. Owner will notify guests in the event that items were inadvertently taken, and provide guests the opportunity to return the missing items.       
11) PERSONAL PROPERTY: Guest understands that any personal property of and used by Guest is not insured by Owner and Owner shall not be responsible for any lost, stolen or missing property of the Guest or property of Guest left after check out.
12) AIR-CONDITIONING AND HEATING: Is installed and payment for use of both is charged on a metre reading basis.
13) KEYS - Lost keys will incur replacement costs of 30 euros each.           
14) EVENTS - The Renter must be 25 years of age to book this Vacation Rental. Any special occasions such as weddings, receptions, family reunions or increase of occupants (guests not registered on registration form) must be disclosed at the time the reservation is made and is subject to Owner's advanced approval and additional fee. Adults cannot rent property on behalf of underage guests.               
15) SMOKING - This is a NON-SMOKING vacation rental. Evidence of smoking, such as the smell of cigarette or cigar smoke inside the home by the cleaning crew is sufficient basis to charge the renter for smoke cleanup and removal from carpeting, AC ducts & filters and furniture. This type of clean up is expensive and Renter is Liable for the deep cleaning costs incurred. Smoking outside is permitted however please request ashtrays before arrival if needed and empty them on departure. Please do not throw cigarette butts in garden or grounds. Failure to comply will incur an extra cleaning fee will be charged.       
16) PETS ARE ALLOWED. However, if you bring a pet(s), a deep cleaning fee will apply if pets stray outside the confines of the kitchen and living room, or if droppings are not picked up. Pet bed and eating bowls need to be provided by guests. Please inquire further.       
17) MAXIMUM OCCUPANCY - is 14 adults and one child under 1 years of age in a cot bed.        
18) PARKING – Parking is limited to one (8) vehicles. Guests should use the assigned space on the pool block after dropping their luggage.. On street parking is available at the top of the private road and in the public carpark on the main road, above the helipad for events. This should be discussed beforehand.                           
19) SUBLETTING: Guest is not authorized to let or sublet all or any part of the premises nor assign the lease or any interest in it without the prior written consent of the Owner.               
20) CHECK-IN & CHECKOUT - Check-in is at 4:00 PM and checkout is 10:00 AM. If guests are arriving the same day, cleaners will arrive at 10am. If guests are not present when cleaning crews arrive and have left their possessions in the house, cleaning crews will collect their possessions and remove them from the premises in order to prepare the villa for incoming guests and guest will be charged 150 euros for this service. PLEASE checkout promptly.        
21) CHECK-OUT PROCEDURES - Keys must be returned and villa left as found. If furniture is moved, please put everything back where it was located on arrival. Failure to reposition furniture will incur an extra charge of 50-150 euros depending on how much furniture needs to be replaced.       
22) HOLDING OVER: Because of the nature of Owner's business (short term winter and summer recreational rentals) Guest understands, and is hereby put on notice that any unauthorized "holding over" of the property past the stated rental period could jeopardize Owners business and cause loss of rental income from other previously booked guests, temporary and/or permanent loss of business, goodwill and reputation and, among other things, could force Owner to breach an agreement with similar short term summer and winter recreational Guest(s) who may have reservations during Guest's unauthorized "holding over" period. In the event, Owner may be legally liable in damages to said other guests. Guests should be aware that unauthorized "holding over" has been construed as a factor in establishing "malicious continuing occupation" of rental property, which may entitle Owner to treble damages in any unlawful detained action. Guest also recognizes the unauthorized "holding over" could be grounds in court as a cause of action for intentionally interfering with Owner’s prospective business advantage. In addition, we will charge 250 euros an hour past 10:00 a.m. on day of check out.               
23) RELATIONSHIP OF PARTIES: It is specifically agreed and understood that the relationship between the parties herein shall be deemed to be of proprietor and lodger or Guest as opposed to a relationship of landlord/tenant.               
24) REMEDIES: In the event of a default to the Rental Agreement, particularly, but not limited to Guests unauthorized "holding over" or those acts mentioned above in this agreement, and in addition to all other rights and remedies Owner may have at law, Owner shall have the option, upon written notice or as the Law may hereinafter provide, Owner may immediately re-enter and remove all persons and property from premises. In such an instance, the Rental Agreement will be terminated, and Owner shall be entitled to otherwise recover all damages allowable under the Law. The Guest, as part of the considerations of this special rental, in recognition that this property is booked in advance by other Guests throughout the year, hereby waives all claims for damages that might be caused by Owner; re-entry and taking possession of premises or removing or storing property as herein provided, and will hold Owner harmless from loss, costs and damages occasioned thereof, and no such re-entry shall be considered or construed to be a forcible entry. Further, if for any reason Owner is unable to deliver possession of the premises to Guest at the commencement of the term specified in the Rental Agreement, Owner shall refund amounts paid by Guest, but shall not be liable for any other damages caused thereby.               
25) ATTORNEYS FEE/DEFAULT: If any legal action or proceeding (including default, non payments, etc.) arising out of or related to this Rental Agreement is brought by either party to this Rental Agreement, the prevailing party shall be entitled to receive from the other party, in addition to all other relief that may be granted, the reasonable attorney's fees, costs and expenses incurred in the action or proceeding by the prevailing party.   
26) INDEMNIFICATION: Guest agrees to indemnify and hold harmless Owner for any liability arising before termination of this Rental Agreement for personal injuries or property damage caused by the negligent, willful or intentional conduct of Guest(s). This indemnification agreement does not waive Owner's duty of care to prevent personal injury or property damage when that duty is imposed by law.
27) PRIOR AGREEMENTS: No prior agreement or understanding not contained in writing herein shall be effective. Furthermore, Owner, other than what is specifically written and set forth herein, makes no other or further representation regarding the nature, character and quality of the premises to be rented, and no representation shall be deemed to exist or be material unless and until it is reduced to a writing and signed by the parties. This Rental Agreement may be modified in writing only, and must be signed by the parties in interest at the time of the modification. It constitutes the entire agreement of the parties. If any provision in this contract held by any court to be invalid, void or unenforceable, the remaining provisions shall never the less continue in full force.

I, the Renter, have read, understand, agree to, and will abide by this rental agreement.